The Ultimate Guide to Accord Pride EPABX Programming: Everything You Need to Know
How to Program Your Accord Pride EPABX System: A Complete Guide
If you are looking for a reliable and easy-to-use communication system for your office, you might want to consider the Accord Pride EPABX system. EPABX stands for Electronic Private Automatic Branch Exchange, which is a type of telephone switchboard that allows you to connect multiple extensions to external lines. The Accord Pride EPABX system offers many features and benefits, such as flexible round robin rings, fax extension, global memory dialing, door phone ringing pattern, and more.
Accord pride epabx programming manual
But how do you program your Accord Pride EPABX system to suit your needs? In this article, we will show you how to do it step by step, using the programming manual that comes with the system. You will learn how to set up the trunk category, assign trunk group, set trunk ringing option, and more. By the end of this article, you will be able to program your Accord Pride EPABX system like a pro.
What You Need
Before you start programming your Accord Pride EPABX system, you will need the following:
The programming password. The initial password is 1234, but you can change it later.
The extension numbers. The extension numbers range from 20 to 27 for 308 model, 20 to 35 for 616 model, and 20 to 51 for 832 model.
The trunk numbers. The trunk numbers range from 71 to 73 for 308 model, 71 to 76 for 616 model, and 71 to 78 for 832 model.
The programming manual. You can download it from here.
How to Program Your Accord Pride EPABX System
Programming your Accord Pride EPABX system is easy if you follow the instructions in the programming manual. Here are the basic steps:
Dial 64 + password (initial password is 1234) from extension 20 or 21. If the password is right, you will hear a confirmation tone; otherwise, you will hear a reject tone.
Dial the codes as given in the programming manual for each feature you want to program. For example, if you want to set trunk category, dial 94 + trunk + 0/1/2; if you want to assign trunk group, dial 91 + extension + 0/1 + group number; and so on.
Press # after every programming to accept the code and proceed for further programming.
Hang up when you are done with programming.
That's it! You have successfully programmed your Accord Pride EPABX system. You can now enjoy the benefits of having a smooth and efficient communication system for your office.
Some Common Features of Accord Pride EPABX System
In this section, we will introduce some of the common features of the Accord Pride EPABX system that you can use to enhance your communication experience. These features include:
Flexible round robin rings. This feature allows you to set the number of rings in round robin for each extension. For example, you can set two rings for extension 20, three rings for extension 21, and so on. To program this feature, dial Pw + 43 + extension + 2/3/4/5.
Fax extension. This feature allows you to connect a fax machine to any extension and receive fax calls automatically. To program this feature, dial 738 + extension on which the fax machine is connected.
Global memory dialing. This feature allows you to store up to 100 phone numbers in two banks and dial them by pressing a single key. For example, you can store your clients' numbers in bank 1 and your suppliers' numbers in bank 2. To program this feature, dial Pw + 61 + bank + memory location + phone number.
Door phone ringing pattern. This feature allows you to set different ringing patterns for the door phone and the normal phone. For example, you can set a long ring for the door phone and a short ring for the normal phone. To program this feature, dial Pw + 42 + pattern.
How to Troubleshoot Your Accord Pride EPABX System
Sometimes, you may encounter some problems with your Accord Pride EPABX system, such as no dial tone, no incoming calls, no outgoing calls, or poor voice quality. In this section, we will give you some tips on how to troubleshoot these problems and fix them quickly.
No dial tone. If you hear no dial tone when you lift the handset, check the following:
Make sure the power cord is plugged in and the power switch is on.
Make sure the line cord is connected properly to the wall jack and the system.
Make sure the handset cord is connected properly to the phone and the system.
Make sure there is no short circuit or open circuit in the wiring.
No incoming calls. If you hear no ringing when someone calls you, check the following:
Make sure the trunk category is set correctly for each trunk.
Make sure the trunk ringing option is set correctly for each trunk.
Make sure the trunk group is assigned correctly for each extension.
Make sure there is no fault in the trunk line or the service provider.
No outgoing calls. If you hear a busy tone or a reject tone when you try to make an outgoing call, check the following:
Make sure you have dialed the correct access code (0 or 9) and trunk number (71 to 78).
Make sure you have entered the correct password if required by the service provider.
Make sure there is no restriction on your extension or trunk for making outgoing calls.
Make sure there is no fault in the trunk line or the service provider.
Poor voice quality. If you hear noise, echo, or distortion when you talk on the phone, check the following:
Make sure there is no interference from other electrical devices or appliances near the system or the phone.
Make sure there is no damage or corrosion in the wiring or connectors.
Make sure there is no mismatch in impedance or voltage between the system and the phone.
Make sure there is no fault in the system or the phone itself.
How to Upgrade Your Accord Pride EPABX System
If you want to expand your communication capacity or add more features to your Accord Pride EPABX system, you can upgrade it easily and affordably. The Accord Pride EPABX system is modular and scalable, which means you can add more extensions or trunks as per your requirement. You can also upgrade the software or firmware of the system to get the latest updates and enhancements.
To upgrade your Accord Pride EPABX system, you will need the following:
The upgrade kit. The upgrade kit consists of the hardware and software components that you need to upgrade your system. You can order the upgrade kit from the authorized dealer or service center of Accord.
The installation manual. The installation manual provides the instructions on how to install the upgrade kit to your system. You can download it from here.
The technical support. The technical support is available 24/7 to assist you with any questions or issues that you may have during or after the upgrade process. You can contact the technical support by phone, email, or online chat.
How to Maintain Your Accord Pride EPABX System
To ensure the optimal performance and longevity of your Accord Pride EPABX system, you need to maintain it regularly and properly. Here are some tips on how to maintain your Accord Pride EPABX system:
Clean the system and the phones with a soft cloth and a mild detergent. Do not use any abrasive or corrosive materials that may damage the surface or the components.
Keep the system and the phones away from direct sunlight, heat, moisture, dust, and vibration. Do not place any heavy or sharp objects on top of the system or the phones.
Check the wiring and connectors for any signs of wear and tear or loose connections. Replace or repair any faulty or damaged parts as soon as possible.
Backup the data and settings of the system regularly. You can use a USB flash drive or a computer to backup the data and settings of the system. Refer to the programming manual for more details.
Update the software or firmware of the system periodically. You can download the latest software or firmware from here. Refer to the installation manual for more details.
How to Use Your Accord Pride EPABX System
Now that you have programmed, upgraded, and maintained your Accord Pride EPABX system, you are ready to use it for your communication needs. In this section, we will show you how to use some of the basic and advanced features of your Accord Pride EPABX system. These features include:
Making and receiving calls. To make an internal call, dial the extension number of the person you want to talk to. To make an external call, dial the access code (0 or 9) and the trunk number (71 to 78), followed by the phone number of the person you want to talk to. To receive a call, lift the handset when you hear the ringing tone.
Transferring calls. To transfer a call to another extension, press the flash key and dial the extension number of the person you want to transfer the call to. To transfer a call to an external line, press the flash key and dial the access code (0 or 9) and the trunk number (71 to 78), followed by the phone number of the person you want to transfer the call to.
Conferencing calls. To conference a call with another extension or an external line, press the flash key and dial the extension number or the access code (0 or 9) and the trunk number (71 to 78), followed by the phone number of the person you want to conference with. Press # to join all the parties in a conference.
Forwarding calls. To forward your calls to another extension or an external line, dial Pw + 31 + extension number or Pw + 32 + access code (0 or 9) and trunk number (71 to 78), followed by the phone number of the person you want to forward your calls to.
Paging calls. To page a person through the speaker of his or her phone, dial Pw + 33 + extension number of the person you want to page. To page all extensions through their speakers, dial Pw + 34.
Conclusion
The Accord Pride EPABX system is a powerful and versatile communication system that can help you improve your productivity and efficiency in your office. It offers many features and benefits that can suit your specific needs and preferences. By following this guide, you can program, upgrade, maintain, and use your Accord Pride EPABX system with ease and confidence. If you have any questions or issues with your Accord Pride EPABX system, feel free to contact the technical support for assistance.
Conclusion
The Accord Pride EPABX system is a powerful and versatile communication system that can help you improve your productivity and efficiency in your office. It offers many features and benefits that can suit your specific needs and preferences. By following this guide, you can program, upgrade, maintain, and use your Accord Pride EPABX system with ease and confidence. If you have any questions or issues with your Accord Pride EPABX system, feel free to contact the technical support for assistance. b99f773239
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